Insurance CSR - Flexible Schedule & Growth

Insurancesf; Miami (FL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Insurancesf in Miami is looking for a Customer Service Representative to join the State Farm Agent Team. This full-time position focuses on providing exceptional customer service while managing inquiries, policy changes, and claims processing. Strong communication skills and attention to detail are necessary, with preference given to candidates with previous customer service experience, especially bilingual in Spanish. This role offers multiple benefits including performance bonuses and health insurance.

Qualifications

• Strong communication and interpersonal skills essential for customer interactions.
• Attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Experience in customer service is preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish

Job description

Insurancesf in Miami is looking for a Customer Service Representative to join the State Farm Agent Team. This full-time position focuses on providing exceptional customer service while managing inquiries, policy changes, and claims processing. Strong communication skills and attention to detail are necessary, with preference given to candidates with previous customer service experience, especially bilingual in Spanish. This role offers multiple benefits including performance bonuses and health insurance.