Insurance Customer Care Specialist – Policy & Claims Support

State Farm Agent; Denham Springs (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Join a leading company in the insurance industry as a Customer Service Representative - State Farm Agent Team Member. You will be pivotal in enhancing customer experiences by addressing inquiries and assisting with insurance claims, while promoting internal growth opportunities. Ideal candidates possess strong communication skills and a customer-focused mindset, contributing to the success of a renowned insurance agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Join a leading company in the insurance industry as a Customer Service Representative - State Farm Agent Team Member. You will be pivotal in enhancing customer experiences by addressing inquiries and assisting with insurance claims, while promoting internal growth opportunities. Ideal candidates possess strong communication skills and a customer-focused mindset, contributing to the success of a renowned insurance agency.