Remote Insurance Client Advocate & Policy Support

Barrysegroves; United States; Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

A local insurance agency is seeking a Customer Service Representative to enhance customer experiences remotely. The ideal candidate will have at least two years' experience in a State Farm Agent Office and strong communication skills. Responsibilities include answering customer inquiries, assisting with policy changes, and processing claims. Join a team that values customer focus and offers opportunities for internal growth.

Qualifications

• Must have at least two years' experience in a State Farm Agent Office.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency is seeking a Customer Service Representative to enhance customer experiences remotely. The ideal candidate will have at least two years' experience in a State Farm Agent Office and strong communication skills. Responsibilities include answering customer inquiries, assisting with policy changes, and processing claims. Join a team that values customer focus and offers opportunities for internal growth.