Insurance Customer Care Specialist | Growth & Benefits

Apex National; Omaha (NE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching contributions

Professional development opportunities

Job summary

Apex National in Omaha, NE is seeking a dedicated Team Member to join a growing insurance team. This full-time role focuses on delivering excellent customer service, processing transactions, and maintaining accurate records to support daily operations.

You will work in a collaborative environment, handle client inquiries, and stay informed about insurance products and industry rules. No prior experience required, but strong communication and detail orientation help you succeed.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Familiarity with insurance products and services.
• Ability to work well in a team-oriented environment.
• Valid driver's license and reliable transportation.

Responsibilities

• Provide outstanding customer service by assisting clients with their insurance needs.
• Process and manage insurance policies, claims, and client inquiries accurately and efficiently.
• Maintain detailed records of client interactions and policy information.
• Collaborate with team members to achieve departmental goals and objectives.
• Stay informed about industry trends and regulations to provide up-to-date advice to clients.
• Participate in team meetings and contribute to continuous improvement initiatives.

Skills

Communication skills

Attention to detail

Teamwork

Customer service

Education

High school diploma or equivalent

Job description

Apex National in Omaha, NE is seeking a dedicated Team Member to join a growing insurance team. This full-time role focuses on delivering excellent customer service, processing transactions, and maintaining accurate records to support daily operations.

You will work in a collaborative environment, handle client inquiries, and stay informed about insurance products and industry rules. No prior experience required, but strong communication and detail orientation help you succeed.