Insurance Customer Care Specialist – Growth & Bonuses

Gretaritchie; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Commissions and Bonuses available

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Omaha is seeking a Customer Service Representative to deliver exceptional client experiences. You will assist customers with their inquiries, process claims, and maintain accurate records. The ideal candidate should possess strong communication skills and a detail-oriented mindset, preferably with prior customer service experience. This role includes a competitive salary of $35,000 to $45,000 per year and various benefits.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes, updates, and processing payments.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking ability

Previous customer service experience

Education

Property & Casualty License

Job description

A local insurance agency in Omaha is seeking a Customer Service Representative to deliver exceptional client experiences. You will assist customers with their inquiries, process claims, and maintain accurate records. The ideal candidate should possess strong communication skills and a detail-oriented mindset, preferably with prior customer service experience. This role includes a competitive salary of $35,000 to $45,000 per year and various benefits.