Insurance Customer Care Specialist

DXC Technology Company; Tulsa (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

DXC Technology is seeking a customer service representative to support Brighthouse Annuity clients via phone or email, delivering high-quality service and accurate responses. You will educate Financial Service Representatives on market requirements, processes, and contract provisions, and efficiently navigate multiple systems to provide integrated responses.

Requirements include a high school diploma, 1–2 years of customer service experience, outstanding communication, listening, and

Qualifications

• 1–2 years of customer service experience required.
• Excellent listening and analytical skills.
• Strong time management and multitasking abilities.

Responsibilities

• Respond to customers via telephone or email with high-quality service.
• Educate Financial Service Representatives on market requirements, processes, and contract provisions.
• Process transactions and track responses to ensure completion.
• Navigate multiple electronic systems to provide complete and integrated responses.

Skills

Customer service

Active listening

Analytical skills

Time management

Multitasking

Education

High School diploma

Job description

DXC Technology is seeking a customer service representative to support Brighthouse Annuity clients via phone or email, delivering high-quality service and accurate responses. You will educate Financial Service Representatives on market requirements, processes, and contract provisions, and efficiently navigate multiple systems to provide integrated responses.

Requirements include a high school diploma, 1–2 years of customer service experience, outstanding communication, listening, and