Insurance Customer Advocate | Flexible Schedule & Growth

Jody Brackins - State Farm Agent; Rising Sun (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Paid time off

Training & development

401(k)

Flexible schedule

Job summary

Jody Brackins State Farm in Maryland is seeking a Customer Service Representative to support clients with policy information, changes, and billing. You will help process claims and maintain accurate records while identifying opportunities across multi-line insurance.

The role requires licensure in Property & Casualty and Life & Health, strong communication, and a team-oriented mindset in a growth-focused agency.

Qualifications

• Active Property & Casualty license required.
• Life & Health license preferred but not always required.
• Strong communication and multitasking abilities.

Responsibilities

• Respond promptly to customer inquiries and provide accurate policy information.
• Assist clients with policy changes, updates, and billing questions.
• Process insurance claims and follow up to ensure client satisfaction.
• Maintain detailed and accurate records of all customer interactions; identify and pivot to multi-line opportunities.

Skills

Licensed in Property & Casualty

Licensed in Life & Health

Excellent communication

Multitasking

Job description

Jody Brackins State Farm in Maryland is seeking a Customer Service Representative to support clients with policy information, changes, and billing. You will help process claims and maintain accurate records while identifying opportunities across multi-line insurance.

The role requires licensure in Property & Casualty and Life & Health, strong communication, and a team-oriented mindset in a growth-focused agency.