Insurance Customer Service Pro - Flexible Schedule & Growth

James Bolte - State Farm Agent; Overland Park (KS); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive pay

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

James Bolte - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and coordinate with the team to support community members and agency growth.

You will handle policy information, assist with updates, process claims, and maintain accurate records. The role offers opportunities for advancement in a supportive, collaborative environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

James Bolte - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and coordinate with the team to support community members and agency growth.

You will handle policy information, assist with updates, process claims, and maintain accurate records. The role offers opportunities for advancement in a supportive, collaborative environment.