Insurance Customer Care Specialist — Flexible & Growth

Hasan Jamil - State Farm Agent; Burtonsville (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hasan Jamil - State Farm Agent in Burtonsville, Maryland, is looking for a Customer Service Representative to enhance customer experiences and support agency growth. Your role includes addressing customer inquiries, assisting with policy changes, and processing claims.

The ideal candidate will have previous customer service experience, strong communication skills, and a detail-oriented mindset. This position offers a competitive salary, flexible schedule, and opportunities for advancement within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle multiple tasks while remaining detail-oriented.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Previous customer service experience

Job description

Hasan Jamil - State Farm Agent in Burtonsville, Maryland, is looking for a Customer Service Representative to enhance customer experiences and support agency growth. Your role includes addressing customer inquiries, assisting with policy changes, and processing claims.

The ideal candidate will have previous customer service experience, strong communication skills, and a detail-oriented mindset. This position offers a competitive salary, flexible schedule, and opportunities for advancement within the agency.