Insurance Customer Advocate — Flexible Schedule & Growth

Jessica Hernandez - State Farm Agent; Austin (TX); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jessica Hernandez - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of their insurance agency. In this role, you will address customer inquiries, assist with policy changes, and ensure satisfaction while maintaining accurate records of interactions.

The ideal candidate will possess strong communication skills, attention to detail, and a commitment to customer service. This position offers a competitive salary along with various benefits including health insurance and training opportunities.

Qualifications

• Previous customer service experience preferred.
• Ability to multitask effectively.
• Strong attention to detail.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Jessica Hernandez - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of their insurance agency. In this role, you will address customer inquiries, assist with policy changes, and ensure satisfaction while maintaining accurate records of interactions.

The ideal candidate will possess strong communication skills, attention to detail, and a commitment to customer service. This position offers a competitive salary along with various benefits including health insurance and training opportunities.