Insurance Customer Advocate — Flexible Hours & Growth

007brown; Colorado Springs (CO); Hybride; USD 26 000 - 33 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Flexible hours

Professional development

Résumé du poste

State Farm independent contractor agent is seeking a Customer Service Representative to enhance the public’s experience with our insurance and financial services. The role emphasizes relationship building, needs-based guidance, and proactive follow-up in a trusted brand environment.

You will learn to guide clients through comprehensive insurance options, generate leads, and set appointments while marketing tailored products.

Qualifications

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Responsabilités

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Description du poste

State Farm independent contractor agent is seeking a Customer Service Representative to enhance the public’s experience with our insurance and financial services. The role emphasizes relationship building, needs-based guidance, and proactive follow-up in a trusted brand environment.

You will learn to guide clients through comprehensive insurance options, generate leads, and set appointments while marketing tailored products.