Insurance CSR: Growth & Advancement

jamie russell - State Farm Agent; Fort Collins (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Opportunity for advancement

Paid time off

Training & development

Job summary

jamie russell - State Farm Agent in Fort Collins, Colorado is looking for a Customer Service Representative to provide exceptional customer experiences. The successful candidate will handle inquiries, assist with policy updates, and manage claims. Ideal applicants will have strong communication skills and previous customer service experience. The role promises opportunities for internal growth for those who are driven and sales-minded, ensuring a fulfilling career in a dynamic insurance agency setting.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits:

• Bonus based on performance
• 401(k)
• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with jamie russell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.