Insurance Customer Service Pro - Flexible Schedule & Growth

Shannon Johnson - State Farm Agent; Cedar Park (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Shannon Johnson - State Farm Agent is seeking a Customer Service Representative to join a growth-minded agency. You will deliver exceptional service, answer inquiries, and help clients with policy changes while coordinating with the team.

This role emphasizes empathy and attention to detail, with opportunities for advancement for driven, sales-minded teammates who help protect the community's people and assets.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Job description

Shannon Johnson - State Farm Agent is seeking a Customer Service Representative to join a growth-minded agency. You will deliver exceptional service, answer inquiries, and help clients with policy changes while coordinating with the team.

This role emphasizes empathy and attention to detail, with opportunities for advancement for driven, sales-minded teammates who help protect the community's people and assets.