Customer Service Pro - Flexible Schedule, Bonus & Growth

Janna Bidlack - State Farm Agent; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Flexible schedule

Advancement opportunities

Training & development

Job summary

Janna Bidlack - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for policyholders in the local community. The role focuses on accurate policy information, timely responses, and coordinated teamwork within the agency environment.

The position emphasizes customer focus, empathy, and the potential for internal advancement for driven, sales-minded individuals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service

Job description

Janna Bidlack - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for policyholders in the local community. The role focuses on accurate policy information, timely responses, and coordinated teamwork within the agency environment.

The position emphasizes customer focus, empathy, and the potential for internal advancement for driven, sales-minded individuals.