Customer Service & Insurance Support Specialist

Bristol Ins and Fin Svc Inc; Oceanside (CA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Job summary

Jason Bristol - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the agency's growth in Seaside, California.

You will handle inquiries, assist clients with policy changes, process claims, and maintain accurate records of interactions, while collaborating with team members to anticipate client needs and drive service excellence.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jason Bristol - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.