Insurance CSR — Flexible Schedule, Growth & Training

Derrickspencer; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Derrickspencer is seeking a Customer Service Representative - State Farm Agent Team Member in Phoenix, Arizona. This position is focused on providing exceptional customer experiences, resolving inquiries, and supporting community members while contributing to a successful insurance agency.

Ideal candidates will showcase strong communication skills and a detail-oriented mindset, with opportunities for growth and advancement within the agency.

Qualifications

• Strong communication skills necessary to assist customers effectively.
• Ability to handle multiple tasks while providing exceptional service.
• Prior experience in customer service is preferred for this role.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Derrickspencer is seeking a Customer Service Representative - State Farm Agent Team Member in Phoenix, Arizona. This position is focused on providing exceptional customer experiences, resolving inquiries, and supporting community members while contributing to a successful insurance agency.

Ideal candidates will showcase strong communication skills and a detail-oriented mindset, with opportunities for growth and advancement within the agency.