Insurance CSR — Flexible Schedule & Growth Path

Walter Jones - State Farm Agent; Parkville (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Walter Jones - State Farm Agent is hiring a Customer Service Representative to provide exceptional customer experiences. This position involves answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate will possess excellent communication and interpersonal skills, be detail-oriented, and have a previous background in customer service. Opportunities for internal growth are anticipated for motivated candidates.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are crucial.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Walter Jones - State Farm Agent is hiring a Customer Service Representative to provide exceptional customer experiences. This position involves answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate will possess excellent communication and interpersonal skills, be detail-oriented, and have a previous background in customer service. Opportunities for internal growth are anticipated for motivated candidates.