Insurance CSR - Flexible Schedule & Growth

Ben Gialanella - State Farm Agent; Zelienople (Butler County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Gialanella - State Farm Agent is hiring a Customer Service Representative to enhance exceptional customer experiences in our insurance agency. You will assist customers, resolve inquiries, and support agency team members, contributing to our growth and community engagement.

The ideal candidate is detail-oriented, communicative, and customer-focused. This role offers opportunities for internal advancement and rewards driven sales-minded individuals with competitive benefits, including health insurance and paid time off.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Ben Gialanella - State Farm Agent is hiring a Customer Service Representative to enhance exceptional customer experiences in our insurance agency. You will assist customers, resolve inquiries, and support agency team members, contributing to our growth and community engagement.

The ideal candidate is detail-oriented, communicative, and customer-focused. This role offers opportunities for internal advancement and rewards driven sales-minded individuals with competitive benefits, including health insurance and paid time off.