Insurance CSR - Growth, Training & Flexible Schedule

Brett Overstreet - State Farm Agent; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Flexible schedule

Job summary

Brett Overstreet - State Farm Agent in Tucson is looking for a Customer Service Representative to join our team. You will deliver exceptional service, answer inquiries, assist with policy updates, and help customers navigate their coverage.

This role emphasizes attention to detail, strong communication, and a collaborative, community‑minded culture. We offer a Simple IRA with employer match, licensing reimbursement, and opportunities to grow with the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Education

High school diploma or equivalent

Job description

Brett Overstreet - State Farm Agent in Tucson is looking for a Customer Service Representative to join our team. You will deliver exceptional service, answer inquiries, assist with policy updates, and help customers navigate their coverage.

This role emphasizes attention to detail, strong communication, and a collaborative, community‑minded culture. We offer a Simple IRA with employer match, licensing reimbursement, and opportunities to grow with the agency.