Insurance CSR — Flexible Schedule & Growth

John Kizziah - State Farm Agent; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License Reimbursement

Bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

John Kizziah - State Farm Agent in Pensacola is seeking a Customer Service Representative to deliver exceptional experiences, handle inquiries, and coordinate with agency teammates to support the community.

You will assist with policy changes, claims, and policy information, while maintaining accurate records and contributing to growth opportunities within the agency.

Ideal candidates are customer-focused, empathetic, and detail-oriented, with prior service experience preferred.

Qualifications

• Experience in customer service or call-center roles.
• Able to multitask and manage multiple inquiries.
• Strong communication and empathy.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

John Kizziah - State Farm Agent in Pensacola is seeking a Customer Service Representative to deliver exceptional experiences, handle inquiries, and coordinate with agency teammates to support the community.

You will assist with policy changes, claims, and policy information, while maintaining accurate records and contributing to growth opportunities within the agency.

Ideal candidates are customer-focused, empathetic, and detail-oriented, with prior service experience preferred.