Insurance CSR: Flexible Schedule & Growth Path

Talentify; Cleveland Heights (OH); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Franklin Myles - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional service, resolve inquiries, coordinate with team, and help community members with policy information.

You will process claims, update records, and support agency growth while maintaining a customer-focused and empathetic approach, with internal advancement opportunities.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Job description

Franklin Myles - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional service, resolve inquiries, coordinate with team, and help community members with policy information.

You will process claims, update records, and support agency growth while maintaining a customer-focused and empathetic approach, with internal advancement opportunities.