Insurance CSR - Flexible Schedule & Growth

State Farm Agent; Hicksville (NY); On-site; USD 22,041 - 41,328; Full time

Benefits offered by this job

Holiday pay

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Hicksville is looking for a Customer Service Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences that drive the growth of a successful insurance agency.

Your responsibilities will include addressing customer inquiries, assisting with policy updates, and processing claims. Ideal candidates should possess strong communication skills, attention to detail, and previous customer service experience. The position offers competitive pay and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential for this role.
• Ability to multitask and pay attention to detail is required.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

State Farm Agent in Hicksville is looking for a Customer Service Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences that drive the growth of a successful insurance agency.

Your responsibilities will include addressing customer inquiries, assisting with policy updates, and processing claims. Ideal candidates should possess strong communication skills, attention to detail, and previous customer service experience. The position offers competitive pay and opportunities for advancement.