Insurance Client Services Specialist — Growth‑Driven Team

biBerk Business Insurance; Omaha (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

biBerk, a Berkshire Hathaway company, is growing its Client Services team in Omaha, Nebraska. We are seeking enthusiastic service professionals to join and grow with our team as a Client Services Representative.

This role focuses on delivering industry-leading service, answering questions on products, pricing and availability, and handling inbound leads with reliability. A P&C license is preferred but not required; strong communication and multitasking skills are essential.

Qualifications

• Experience in customer service roles within insurance.
• Knowledge of property & casualty (P&C) insurance concepts preferred.
• Strong communication skills (verbal and written).
• Ability to multitask and prioritize workload.
• Professional phone etiquette.

Responsibilities

• Maintaining industry leading service standards
• Provide knowledgeable answers to questions about product, pricing and availability
• Timely entry of all inbound leads
• Availability and dependability to multitask
• Highly focused on a total team environment

Skills

Customer service

Insurance industry

Phone etiquette

Verbal communication

Written communication

Multi-tasking

Organizational skills

Job description

biBerk, a Berkshire Hathaway company, is growing its Client Services team in Omaha, Nebraska. We are seeking enthusiastic service professionals to join and grow with our team as a Client Services Representative.

This role focuses on delivering industry-leading service, answering questions on products, pricing and availability, and handling inbound leads with reliability. A P&C license is preferred but not required; strong communication and multitasking skills are essential.