Client Services Analyst I — Tech Support for Insurance

Berkshire Hathaway Homestate Companies; Omaha (NE); Hybrid; USD 45,000 - 60,000; Part time

Benefits offered by this job

Wellness program

Tuition reimbursement

Onsite fitness center

Job summary

Berkshire Hathaway Homestate Companies seeks a Client Services Analyst in Omaha, NE. This role involves providing technology support to customers and assisting with product navigation.

The ideal candidate has a Bachelor’s Degree or relevant experience, with strong communication and analytical skills. A hybrid work arrangement is available post six months. Robust benefits including health insurance and tuition reimbursement are provided.

Qualifications

• Bachelor's Degree in Business, Insurance, IT, Finance, or Statistics.
• One or more years of relevant work experience in customer service or technology support.

Responsibilities

• Serve as primary contact for customers regarding technology issues.
• Troubleshoot customer inquiries and software defects.
• Assist agents with navigation of online platforms.

Skills

Customer service

Technical support

Analytical skills

Communication skills

Education

Bachelor's Degree in related field

Associate's Degree with relevant experience

Tools

Statistical analysis software

Spreadsheet software

Job description

Berkshire Hathaway Homestate Companies seeks a Client Services Analyst in Omaha, NE. This role involves providing technology support to customers and assisting with product navigation.

The ideal candidate has a Bachelor’s Degree or relevant experience, with strong communication and analytical skills. A hybrid work arrangement is available post six months. Robust benefits including health insurance and tuition reimbursement are provided.