Insurance Client Services Pro – Growth & Benefits

biBerk Business Insurance; Pittston (Luzerne County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Paid Time Off (PTO)

Paid company holidays

4 floating holidays

Paid parental leave

401(k) with company match

Education Assistance Program

Service Recognition Program

Wellness Initiatives

Job summary

biBerk, a Berkshire Hathaway company, is growing and seeking enthusiastic service professionals to join our team. This full-time position focuses on delivering excellent customer service for our business insurance products, including workers' comp, liability, commercial auto, and umbrella policies.

You will handle inbound inquiries, provide product information, process leads promptly, and contribute to a team-oriented environment.

Qualifications

• Current P&C license preferred but not required.
• Customer service experience.
• Auto Insurance experience preferred.
• Experience in the insurance industry.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Maintaining industry leading service standards
• Provide knowledgeable answers to questions about product, pricing and availability
• Timely entry of all inbound leads
• Availability and dependability to multitask
• Highly focused on a total team environment

Skills

Customer service

Phone etiquette

Interpersonal skills

Multi-tasking

Organizational skills

Job description

biBerk, a Berkshire Hathaway company, is growing and seeking enthusiastic service professionals to join our team. This full-time position focuses on delivering excellent customer service for our business insurance products, including workers' comp, liability, commercial auto, and umbrella policies.

You will handle inbound inquiries, provide product information, process leads promptly, and contribute to a team-oriented environment.