Insurance Client Services Agent with Licensing Support

Aaa Central Penn; Harrisburg (Dauphin County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Generous PTO

Personal Day

Company Holidays

Medical Benefits

Health Savings Account

Flexible Spending Accounts

401(k) with match

Life Insurance

Long-Term Disability

Volunteer PTO

Tuition Reimbursement

AAA Premier Membership

Exclusive discounts

Job summary

AAA Central Penn in Harrisburg, PA, is seeking an Insurance Client Service Agent to join our growing insurance team. You will manage existing client accounts, support renewals, provide quotes, and help upsell opportunities while delivering exceptional service.

No license yet? We’ll help you prepare for the licensing exam and pay for the exam cost. The role offers a competitive hourly rate plus commission and opportunities for professional growth.

Qualifications

• High school diploma or equivalent.
• Licenses preferred but not required at hire.
• Customer service, administrative, or insurance experience preferred.
• Strong communication and time-management skills.
• Ability to work independently and collaboratively.
• Attention to detail and comfort working with numbers and quotes.

Responsibilities

• Maintain valid Pennsylvania Property & Casualty and Life & Health insurance licenses.
• Manage client accounts to support renewals, cross‑selling, and client retention.
• Conduct exposure and needs analysis to provide informed recommendations.
• Prospect, quote, and process policies using internal and external systems.
• Deliver excellent customer service via phone, email, and in‑person interactions.
• Review applications for completeness and accuracy prior to compliance submission.
• Provide clerical and administrative support to the insurance team as needed.
• Follow established workflows and protect client confidentiality.
• Promote AAA products and refer opportunities across lines of business.
• Perform other duties as assigned.

Skills

Customer service

Time management

Communication skills

Attention to detail

Team collaboration

Numerical accuracy

Insurance knowledge

Education

High School Diploma

Job description

AAA Central Penn in Harrisburg, PA, is seeking an Insurance Client Service Agent to join our growing insurance team. You will manage existing client accounts, support renewals, provide quotes, and help upsell opportunities while delivering exceptional service.

No license yet? We’ll help you prepare for the licensing exam and pay for the exam cost. The role offers a competitive hourly rate plus commission and opportunities for professional growth.