Insurance Client Service Specialist (Hybrid/Remote)

MMC; Schaumburg (IL); Hybrid; USD 35,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, 401K benefits

Work from home or an office

20 days paid time off

Volunteer day off

Charitable donations program

Wellness rewards

Stocked coffee and beverages

Positive company culture

Job summary

Marsh McLennan Agency Midwest is seeking a Client Service Representative to manage insurance programs, execute policy changes, and keep client data up to date. You will collaborate with the servicing team to deliver exceptional client service in a fast-paced environment.

The role emphasizes clear communication, self-motivation, and strong organization, with a focus on accuracy and deadline-driven work. Hybrid work flexibility is available to balance office and remote needs.

Qualifications

• Excellent written and verbal communication skills to service customers.
• Self-starter with strong organizational and time-management abilities.
• Detail oriented and able to handle a variety of tasks in a fast-paced environment.

Responsibilities

• As a Client Service Representative, manage insurance programs and policy changes.
• Update client information and coordinate with the servicing team.
• Collaborate across teams to deliver exceptional client service.

Skills

Excellent written and verbal comms

Self-starter

Highly organized problem solver

Time management

Attention to detail

Team collaboration

Education

High School diploma or equivalent

Tools

MS Office Suite (Word, Excel, Outlook)

Job description

Marsh McLennan Agency Midwest is seeking a Client Service Representative to manage insurance programs, execute policy changes, and keep client data up to date. You will collaborate with the servicing team to deliver exceptional client service in a fast-paced environment.

The role emphasizes clear communication, self-motivation, and strong organization, with a focus on accuracy and deadline-driven work. Hybrid work flexibility is available to balance office and remote needs.