Client Service Pro: Employee Benefits (Hybrid)

MMC; Schaumburg (IL); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Work-from-home option

Paid time off

Volunteer day

Charitable matching

Wellness rewards

Coffee and refreshments

Inclusive culture

Job summary

Marsh McLennan Agency Midwest is seeking a Client Service Representative to deliver exceptional service to clients. You will manage insurance programs, execute policy changes, and update client information while collaborating with the servicing team.

Ideal candidates possess strong written and verbal communication, the ability to analyze financial data, and a proactive, organized approach. A high school diploma is required; bachelor's in a related field is a plus, with MS Office proficiency and

Qualifications

• Excellent written and verbal communication to effectively service customers.
• Familiarity with analyzing financial data.
• Self-starter with organized, deadline‑oriented approach.
• Detail oriented with ability to handle multiple tasks.
• Ability to work on a fast-paced, high-energy team.
• High school diploma or equivalent is required.

Responsibilities

• Manage insurance programs and policy changes for clients.
• Update client information and documentation accurately.
• Facilitate collaboration with the servicing team.
• Deliver exceptional service to clients and meet deadlines.
• Support ongoing client inquiries and requests.

Skills

Excellent communication

Financial data analysis

Self-starter

Time management

Detail oriented

Team player

Education

High school diploma or equivalent

BS/BA in Business or related field

Tools

MS Office Suite

Job description

Marsh McLennan Agency Midwest is seeking a Client Service Representative to deliver exceptional service to clients. You will manage insurance programs, execute policy changes, and update client information while collaborating with the servicing team.

Ideal candidates possess strong written and verbal communication, the ability to analyze financial data, and a proactive, organized approach. A high school diploma is required; bachelor's in a related field is a plus, with MS Office proficiency and