Insurance & Client Experience Specialist

STELLA SPIKING - State Farm Agent; Kearney (MO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Birthday off

Team lunches

Office dog

License reimbursement

Advancement opportunities

Paid time off

Training & development

Wellness resources

401(k) matching

Performance-based bonus

Job summary

Stella Spiking - State Farm Agent is seeking a qualified individual to join our team. You will communicate with customers, develop relationships across product lines, and support daily office operations including documentation, scheduling, and follow-up activities.

Join a community-focused agency with opportunities for advancement and a positive, team-driven culture. Prior insurance or customer service experience is valued, and state licenses are required or obtainable.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Insurance knowledge

Tools

Insurance licenses

Job description

Stella Spiking - State Farm Agent is seeking a qualified individual to join our team. You will communicate with customers, develop relationships across product lines, and support daily office operations including documentation, scheduling, and follow-up activities.

Join a community-focused agency with opportunities for advancement and a positive, team-driven culture. Prior insurance or customer service experience is valued, and state licenses are required or obtainable.