Insurance & Customer Experience Specialist

State Farm Agent; Houston (TX); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in Houston, TX is seeking a customer-focused professional to join a small office environment. You will work with customers to identify needs, promote our product lines, and support day-to-day operations in a friendly, community-oriented setting.

The role emphasizes strong communication, organization, and the ability to thrive in a fast-paced environment with licensing eligibility for state insurance requirements.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Insurance licenses

Customer service

Fast-paced environment

Job description

State Farm Agent in Houston, TX is seeking a customer-focused professional to join a small office environment. You will work with customers to identify needs, promote our product lines, and support day-to-day operations in a friendly, community-oriented setting.

The role emphasizes strong communication, organization, and the ability to thrive in a fast-paced environment with licensing eligibility for state insurance requirements.