Insurance Client Experience Specialist

Sfappleton; Appleton (WI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

State Farm in Appleton, Wisconsin is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional client experiences and support a growing insurance agency. You will handle inquiries, coordinate with the team, and anticipate community needs while contributing to sales-driven growth.

This role offers opportunities for internal advancement for driven, customer-focused candidates.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Customer service experience

Job description

State Farm in Appleton, Wisconsin is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional client experiences and support a growing insurance agency. You will handle inquiries, coordinate with the team, and anticipate community needs while contributing to sales-driven growth.

This role offers opportunities for internal advancement for driven, customer-focused candidates.