Customer Relations Representative - State Farm Agent Team Member Appleton - WI

Andy Wescott; Appleton (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

401(k)

Job summary

Andy Wescott - State Farm Agent Team Member in Appleton, WI, is seeking a Customer Relations Representative. This full-time role focuses on building client relationships and proactively serving customers, within a supportive, community-focused team that values dependability and growth.

You will educate clients on coverage options, keep accurate records, and assist with daily operations. We offer licensing cost reimbursement, health benefits, paid time off, a 401(k), and clear opportunities for

Qualifications

• Experience in sales (outside or inside) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent written, verbal, and listening communication skills
• Dedicated to customer service

Responsibilities

• Generate leads and pursue new business opportunities
• Educate clients about insurance products and recommend coverage options
• Foster strong client relationships through follow-ups and proactive communication
• Maintain accurate client records and manage policy updates

Skills

Sales experience

Customer service

Excellent communication

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Appleton - WI

Replies within 24 hours

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)

ABOUT OUR AGENCY

I’ve been a State Farm agent since 2012 and am proud to serve the community I grew up in here in Northeast Wisconsin. I’m a graduate of the University of Wisconsin, Eau Claire with a B.S., and a proud dad to a five year old daughter.

For our team, we offer a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is supportive, steady, and team-oriented. We’re looking for someone who is dependable, motivated, and enjoys working with people - someone who wants to grow their career while being part of a positive, community-focused team.

ROLE DESCRIPTION

As an Customer Relations Representative - State Farm Agent Team Member for Andy Wescott - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Generate leads and actively pursue new business opportunities.
• Educate clients about insurance products and recommend appropriate coverage options.
• Foster strong client relationships through regular follow-ups and proactive communication.
• Maintain accurate client records and manage policy updates efficiently.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs

Compensation $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.