Insurance Customer Experience Specialist | Flexible Schedule

Agent Adam C; Town of Germantown (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Agent Adam C, a State Farm agent in Germantown, WI, is seeking a Customer Service Representative to join his team. You will help clients with policy information, changes, and claims while delivering exceptional service that supports agency growth.

The role emphasizes clear communication, attention to detail, and a friendly, team-oriented approach. Prior customer service experience is preferred, and the position offers opportunities for advancement and comprehensive benefits.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Agent Adam C, a State Farm agent in Germantown, WI, is seeking a Customer Service Representative to join his team. You will help clients with policy information, changes, and claims while delivering exceptional service that supports agency growth.

The role emphasizes clear communication, attention to detail, and a friendly, team-oriented approach. Prior customer service experience is preferred, and the position offers opportunities for advancement and comprehensive benefits.