Insurance Client Advisor — Service Excellence & Growth

Shellee McLaughlin Farmers Insurance; Livermore (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Collaborative Work Environment

Career Growth Opportunities

Weekly Team Meetings

Paid Holidays

Casual Fridays

Job summary

Shellee McLaughlin Farmers Insurance in Livermore, California is seeking an experienced customer service representative to join our local team. The role focuses on servicing clients via phone, email, and face-to-face interactions, delivering an exceptional experience and building lasting relationships.

Applicants should be active listeners, capable of quickly establishing rapport, and motivated to grow with the agency.

Qualifications

• Proven ability to deliver exceptional customer service.
• Strong active listening and rapport-building skills.
• Team-oriented with a positive attitude.
• Sales background preferred.
• License in Property & Casualty preferred but not required.

Responsibilities

• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Explain insurance policy options based on client needs.

Skills

Customer service

Relationship building

Communication skills

Team player

Fast learner

Job description

Shellee McLaughlin Farmers Insurance in Livermore, California is seeking an experienced customer service representative to join our local team. The role focuses on servicing clients via phone, email, and face-to-face interactions, delivering an exceptional experience and building lasting relationships.

Applicants should be active listeners, capable of quickly establishing rapport, and motivated to grow with the agency.