Farmers Insurance Customer Representative

The Juris Agency; Livermore (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Collaborative Work Environment

Career Growth Opportunities

Weekly Team Meetings

Paid Holidays

Casual Fridays

Job summary

Shellee McLaughlin Farmers Insurance in Livermore, California is seeking an experienced customer service representative to join our local team. The role focuses on servicing clients via phone, email, and face-to-face interactions, delivering an exceptional experience and building lasting relationships.

Applicants should be active listeners, capable of quickly establishing rapport, and motivated to grow with the agency.

Qualifications

• Proven ability to deliver exceptional customer service.
• Strong active listening and rapport-building skills.
• Team-oriented with a positive attitude.
• Sales background preferred.
• License in Property & Casualty preferred but not required.

Responsibilities

• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Explain insurance policy options based on client needs.

Skills

Customer service

Relationship building

Communication skills

Team player

Fast learner

Job description

Job Description

Are you looking for a career to replace your job? Shellee McLaughlin Farmers Insurance in Livermore, California, is looking for an experienced customer service representative to join our team. In this role, you will be responsible for servicing clients utilizing phone, email, and face to face interactions. Your prior experience in the industry will help you provide an exceptional experience to our customers. If you are an active listener, quickly build rapport with customers, are motivated, and are invested in your growth and success, this may be the perfect position for you. Apply today!

Benefits

• Paid Time Off (PTO)
• Hands on Training
• Mon-Fri Schedule
• Collaborative Work Environment
• Career Growth Opportunities
• Weekly Team Meetings
• Appreciation Luncheons
• Team Building Events
• Home/Work Life Balance
• Mentorship
• Paid Holidays
• Business Casual Attire
• Casual Fridays

Responsibilities

• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals.

Requirements

• Works well with other employees and is a team player with a positive attitude.
• A Property & Casualty insurance license is preferred but not required.
• Some sales background preferred.
• Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
• Ability to identify and solve problems, think critically, and make decisions quickly.