Insurance Claims Follow-Up Specialist

Hendrick Health; Abilene (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare organization in Abilene is seeking an Insurance Collector responsible for managing insurance follow-ups on assigned accounts. Duties include researching insurance issues, filing claims, and ensuring proper account resolution. The ideal candidate has a high school diploma and prior experience in healthcare billing or medical insurance. Excellent customer service and communication skills are essential. This role operates under general supervision in a moderately fast-paced environment.

Qualifications

• Previous healthcare billing and/or medical insurance experience preferred.
• Knowledge of medical practices, terminology, and accounting policies.
• Ability to read, interpret and apply policies and procedures.

Responsibilities

• Research insurance issues on assigned accounts.
• File corrected claims and identify adjustments to ensure proper account resolution.
• Provide excellent customer service and clear communication.

Skills

Customer service skills

Communication skills

Problem solving skills

Organizational skills

Education

High school diploma or equivalent

Job description

A healthcare organization in Abilene is seeking an Insurance Collector responsible for managing insurance follow-ups on assigned accounts. Duties include researching insurance issues, filing claims, and ensuring proper account resolution. The ideal candidate has a high school diploma and prior experience in healthcare billing or medical insurance. Excellent customer service and communication skills are essential. This role operates under general supervision in a moderately fast-paced environment.