Insurance Collector

St. Joseph's/Candler; Savannah (GA); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

St. Joseph's/Candler in Savannah, GA seeks an Insurance Collector to manage medical accounts receivable, focusing on third party professional and institutional claims through payment or transfer to self-pay status.

The role emphasizes denial management, claim filing, rebilling, and accurate documentation, with daily duties under the CBO Team Lead and collaboration across hospital entities.

Formación

• 3-5 Years Relevant Experience in Medical Accounts Receivable.
• Experience handling payer denials and coordinating follow-up actions.
• Strong documentation and communication across departments.

Responsabilidades

• Resolves payer denials promptly and appropriately; updates insurance demographics.
• Follows up on claims and rebills when necessary; documents all actions.
• Files claims, manages aging accounts, and ensures timely resolution per guidelines.
• Responds to correspondence within established timeframes and scans responses to accounts.
• Performs payment posting duties as assigned under supervision.

Conocimientos

Medical Accounts Receivable

Payer denials

Billing follow-up

Documentation

Educación

Associates of Business - Preferred

Descripción del empleo

The primary responsibility of the Insurance Collector is to ensure that all third party professional claims and institutional claims are processed and paid; maintaining gross days in receivables at or below departmental goals, within the Hospital-Based, Central Billing Office setting. The Insurance Collector will perform all billing and follow-up activity on patient's accounts from origination to either payment in full or transfer to self-pay status. Daily activity includes but is not limited to filing, aging, follow-up on unpaid claims, identifying credit balances, documenting needed information and handling all insurance / patient contact in a professional manner. Whenever assigned, payment posting duties will be completed accurately and within departmental guidelines; working under the direct supervision of the CBO Team Lead. The Insurance Collector must maintain open communications and is available to component organizations and practitioner sites for consultation.

Education

• Associates of Business - Preferred

Experience

• 3-5 Years Relevant Experience in Medical Accounts Receivable. - Preferred

License & Certification

• None Required

Core Job Functions

• Resolves payer denials promptly and appropriately. Updates account Insurance demographic information accordingly. Rebills accounts when necessary and documents all action taken.
• Acts upon computer reminders promptly and appropriately. Uses the most effective follow up method needed. Documents all action taken.
• Files claims as assigned. Follows up on secondary aged accounts according to established time parameters. Resolves reminders promptly.
• Reviews and responds appropriately to correspondence according to established time parameters. Documents all action taken. Ensures correspondence is scanned to the account.
• Resolves payer denials promptly and appropriately. Mails paper claims promptly to the proper address. Re-bills accounts when necessary.