Insurance Call Center Agent — Inbound Support

Direct Staffing Inc; South Portland (ME); On-site; USD 19,975; Full time

Job summary

A leading staffing agency is seeking a Customer Care Representative for long-term contract opportunities in South Portland, ME. Candidates should have at least 1 year of high volume inbound call center experience. The role involves responding to customer inquiries regarding insurance benefits and requires a high school diploma or GED. This position offers potential for full-time placement and competitive pay rates.

Qualifications

• Minimum 1 year of high volume inbound call center experience required.
• Proficient in basic customer service tasks.
• Experience in an automated customer service environment preferred.

Responsibilities

• Respond to customer questions via phone and written correspondence.
• Analyze problems and provide information/solutions.
• Maintain positive customer relations and coordinate with various functions.

Skills

High volume inbound automated call center

Good computer aptitude within a Windows environment

Longevity in work history

Education

High school diploma or GED

Job description

A leading staffing agency is seeking a Customer Care Representative for long-term contract opportunities in South Portland, ME. Candidates should have at least 1 year of high volume inbound call center experience. The role involves responding to customer inquiries regarding insurance benefits and requires a high school diploma or GED. This position offers potential for full-time placement and competitive pay rates.