Insurance Customer Care Specialist | Call Center

Mindlance; Portland (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

A national recruiting company is seeking candidates for a Customer Service role in Portland, Maine. The position involves responding to customer inquiries via phone and in writing about insurance benefits and related issues. Candidates must be willing to work in a call center environment and possess strong communication skills. The role requires analyzing problems and documenting activities in a database, making it essential for applicants to have a problem-solving mindset. This opportunity is ideal for those looking to grow in the customer service field.

Qualifications

• Willingness to work in a call center environment.
• Strong communication skills for handling customer inquiries.
• Ability to analyze problems and provide solutions.

Responsibilities

• Respond to customer questions regarding insurance benefits.
• Document information and activities in the database.
• Provide information/solutions based on customer inquiries.

Job description

A national recruiting company is seeking candidates for a Customer Service role in Portland, Maine. The position involves responding to customer inquiries via phone and in writing about insurance benefits and related issues. Candidates must be willing to work in a call center environment and possess strong communication skills. The role requires analyzing problems and documenting activities in a database, making it essential for applicants to have a problem-solving mindset. This opportunity is ideal for those looking to grow in the customer service field.