Insurance Authorization Specialist — Patient Advocate (TMS)

Serenity Mental Health Centers; Jacksonville (FL); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) retirement plan

Life insurance

Paid holidays and PTO

Well-being and work-life balance

Descripción de la vacante

Serenity Healthcare is seeking an Insurance Authorization Specialist in Jacksonville, FL to help patients access Transcranial Magnetic Stimulation (TMS) treatments. This onsite role collaborates with clinical and administrative teams, handles insurance authorizations, and manages patient documentation within the EHR system.

Candidate must be detail-oriented, organized, and adept at navigating insurance processes, with strong communication skills and a commitment to patient advocacy.

Formación

• Advocate for patients to access treatment.
• Problem-solving and critical thinking.
• Meet deadlines, multitask, and stay organized.
• Strong communication with clinical staff and external providers.
• Attention to detail in documenting patient and insurance information.
• Confident using online systems, EHRs, and computer tools.

Responsabilidades

• Verify eligibility for Transcranial Magnetic Stimulation (TMS) treatments.
• Coordinate with outside providers for medical records and patient history.
• Prepare, submit, and follow up on insurance authorization requests.
• Enter and organize incoming faxes and patient documentation in the system.
• Advocate for patients during clinical review calls with insurance providers.
• Ensure documentation is accurately entered into the EHR system.
• Collaborate with clinical and administrative teams to support patient care.
• Perform other administrative and operational duties as needed.

Conocimientos

Advocate for patients

Problem solving

Deadline management

Multitasking

Communication skills

Attention to detail

EHR familiarity

Herramientas

EHR systems

Descripción del empleo

Serenity Healthcare is seeking an Insurance Authorization Specialist in Jacksonville, FL to help patients access Transcranial Magnetic Stimulation (TMS) treatments. This onsite role collaborates with clinical and administrative teams, handles insurance authorizations, and manages patient documentation within the EHR system.

Candidate must be detail-oriented, organized, and adept at navigating insurance processes, with strong communication skills and a commitment to patient advocacy.