Insurance & Appointments Coordinator

UT Health San Antonio; San Antonio (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

UT Health San Antonio is seeking a Patient Services professional to provide front-line patient support by scheduling appointments, performing check-in/out, verifying insurance benefits, obtaining authorizations, and offering telephone triage. The role emphasizes accuracy, customer service, and coordination with clinical teams.

The position requires strong computer skills, excellent communication, and at least three years of related experience, with an on-site work setting at UT Health San

Qualifications

• Three (3) years of directly related experience required.
• Proficient with Microsoft Office and database programs.

Responsibilities

• Verifies and/or obtains all benefits insurance information for patients.
• Obtains authorizations and referrals.
• Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
• Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
• Manages patient appointments according to the physician's schedules and/or protocols.
• Performs all other duties as assigned.

Skills

Insurance verification

Scheduling

Customer service

Telephone triage

Tools

Microsoft Office

Job description

UT Health San Antonio is seeking a Patient Services professional to provide front-line patient support by scheduling appointments, performing check-in/out, verifying insurance benefits, obtaining authorizations, and offering telephone triage. The role emphasizes accuracy, customer service, and coordination with clinical teams.

The position requires strong computer skills, excellent communication, and at least three years of related experience, with an on-site work setting at UT Health San