Insurance Agency Receptionist — Growth, Flexible Schedule, PTO

Tiffany Apsitis - State Farm Agent; Dexter (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Life insurance

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tiffany Apsitis - State Farm Agent is seeking a dynamic Receptionist to join our close-knit team. You will greet customers in person and over the phone, direct them to the right team, and help maintain a warm, organized front desk.

The role emphasizes detail, a supportive mindset, and opportunities to learn about insurance options. If you enjoy a friendly, fast-paced office and helping customers, this is a great place to grow.

Qualifications

• Previous receptionist or front desk experience is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Comfortable engaging in sales conversations and guiding customers.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Tiffany Apsitis - State Farm Agent is seeking a dynamic Receptionist to join our close-knit team. You will greet customers in person and over the phone, direct them to the right team, and help maintain a warm, organized front desk.

The role emphasizes detail, a supportive mindset, and opportunities to learn about insurance options. If you enjoy a friendly, fast-paced office and helping customers, this is a great place to grow.