Insurance Agency Receptionist - Growth Path, Flexible Schedule

Darrell Rains - State Farm Agent; Plymouth (IN); On-site; USD 1,791,000 - 2,480,000; Full time

Benefits offered by this job

License paid by Agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Darrell Rains - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to greet clients, answer calls, and keep the office organized.

The role involves scheduling, handling inquiries, maintaining customer records, and identifying opportunities to offer insurance options, with training and advancement opportunities.

Strong communication, multitasking, and computer skills required; we value a coachable, energetic team player who can fit into our family-oriented practice.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

Darrell Rains - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to greet clients, answer calls, and keep the office organized.

The role involves scheduling, handling inquiries, maintaining customer records, and identifying opportunities to offer insurance options, with training and advancement opportunities.

Strong communication, multitasking, and computer skills required; we value a coachable, energetic team player who can fit into our family-oriented practice.