Receptionist - State Farm Agent Team Member

Tiffany Apsitis - State Farm Agent; Dexter (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Life insurance

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tiffany Apsitis - State Farm Agent is seeking a dynamic Receptionist to join our close-knit team. You will greet customers in person and over the phone, direct them to the right team, and help maintain a warm, organized front desk.

The role emphasizes detail, a supportive mindset, and opportunities to learn about insurance options. If you enjoy a friendly, fast-paced office and helping customers, this is a great place to grow.

Qualifications

• Previous receptionist or front desk experience is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Comfortable engaging in sales conversations and guiding customers.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Life insurance
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2026 and is a growing team of two with plans to expand. I was a stay-at-home mom for 14 years before joining a State Farm agency. I quickly fell in love with the business, spent three years learning and growing, and then opened my own agency.

Family is at the center of everything I do. I truly believe in making the most of your time and not sacrificing family for work. That mindset carries into how I lead the office and support my team.

For our team, we offer life insurance benefits, PTO, reimbursement for licensing costs, and a strong emphasis on work-life balance. Our office culture is supportive, open, and family-oriented. I maintain an open-door approach and encourage questions so team members can learn and grow the right way.

We’re a close-knit team that truly supports one another. We’re looking for someone who is eager to learn, values communication, and wants to be part of a positive, team-focused environment.

Role Description

Tiffany Apsitis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.