Flexible Schedule Insurance Front Desk & Growth Assistant

Taylor Lambert - State Farm Agent; Metairie (LA); On-site; Full time

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2018 and is a close-knit team of four focused on growth, service, and supporting one another. I began my career as an Agent Aspirant right out of college and worked as a team member for two years before opening my own agency.

For our team, we offer a Simple IRA with employer match, health benefits, reimbursement for licensing costs, and a strong focus on work‑life balance. We also enjoy early Fridays, team lunches during the holidays, and rotating half‑days each month to support flexibility.

Our office culture is positive, supportive, and growth‑driven. We’re looking for someone with a go‑getter attitude and a strong growth mindset—someone who is motivated, eager to learn, and ready to contribute to a team that values both success and balance.

Role Description

Taylor Lambert - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.