Insurance Agency Receptionist - Growth & Benefits

State Farm; Florida; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Team Member in Saint Augustine, FL is seeking a Receptionist to warmly greet clients, manage appointments, and support the office with daily operations.

The ideal candidate has prior receptionist or customer service experience, excellent communication, strong organization, and comfort discussing insurance solutions with clients.

This full‑time role offers competitive pay, a 401(k), licensing paid by the agency, and opportunities for advancement within a supportive team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Team Member in Saint Augustine, FL is seeking a Receptionist to warmly greet clients, manage appointments, and support the office with daily operations.

The ideal candidate has prior receptionist or customer service experience, excellent communication, strong organization, and comfort discussing insurance solutions with clients.

This full‑time role offers competitive pay, a 401(k), licensing paid by the agency, and opportunities for advancement within a supportive team.