Receptionist - State Farm Agent Team Member

State Farm; Florida; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Team Member in Saint Augustine, FL is seeking a Receptionist to warmly greet clients, manage appointments, and support the office with daily operations.

The ideal candidate has prior receptionist or customer service experience, excellent communication, strong organization, and comfort discussing insurance solutions with clients.

This full‑time role offers competitive pay, a 401(k), licensing paid by the agency, and opportunities for advancement within a supportive team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Saint Augustine - FL

Replies within 24 hours

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Before opening my agency, I worked as a State Farm Team Member and learned firsthand how much of a difference the right team can make. That experience helped shape the type of agency I wanted to build—one where people feel supported, challenged, and genuinely enjoy coming to work.

Today, we’re a team of eight that works hard, celebrates wins, and enjoys spending time together both in and out of the office. We have a laid‑back atmosphere, but we’re serious about taking care of our customers and helping each other succeed. We’re proud to be one of the top‑performing agencies in the Southeast, but what matters most to me is maintaining a culture where people feel valued and have opportunities to grow.

One thing that makes our agency different is the investment we make in our team members as people, not just employees. Whether someone is working toward paying off debt, advancing their career, buying a home, or reaching another personal goal, I enjoy helping create a plan and supporting them along the way. My goal is to help every team member build a career they’re proud of and create opportunities for them to achieve what’s important in their lives.

Outside of the office, we’re active in the Saint Augustine and Jacksonville communities through local events, partnerships with family‑owned businesses, and volunteer opportunities. Building relationships and supporting our community is something we genuinely enjoy.

We’re looking for someone who is disciplined, driven, and enjoys helping people. The ideal candidate is customer‑focused, motivated to learn, and excited to be part of a close‑knit team that supports one another. If you’re looking for a place where you can grow professionally, be part of a strong team, and make a difference in people’s lives, we’d love to meet you.

ROLE DESCRIPTION

Brandon Thomas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Receptionist - State Farm Agent Team Member

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none