Receptionist - State Farm Agent Team Member

Jonathan Gibbs - State Farm Agent; Ponte Vedra Beach (FL); Sur place; USD 35 000 - 42 000; Plein temps

Avantages offerts par ce poste

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Résumé du poste

Jonathan Gibbs - State Farm Agent is seeking a friendly Receptionist to join the office team in Ponte Vedra Beach, FL. You will greet clients, answer calls, schedule appointments, and maintain organized customer records while supporting insurance-related conversations.

The role emphasizes customer service excellence, effective communication, and the ability to identify opportunities to offer insurance options. A positive, growth-oriented environment is highlighted.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Customer service

Communication

Sales conversations

Multitasking

Bilingual Spanish

Outils

CRM systems

Microsoft Office

Description du poste

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency

As a second-generation State Farm Agent and proud Ponte Vedra native, I’ve been immersed in the insurance industry since 2009 and opened my own agency in 2016 after earning a BA in Business from Bethune-Cookman University. Our team brings over 50 years of combined insurance experience, and we’re committed to providing excellent service while fostering a supportive, growth-focused environment.

Role description

Jonathan Gibbs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish Preferred.