Insurance Front Desk & Sales Support

Janet Romero - State Farm Agent; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Job summary

State Farm Agent office is seeking a motivated receptionist to greet clients, manage calls, and coordinate appointments in Florida. The role emphasizes customer service, organization, and accurate record-keeping while supporting a busy agency team.

The ideal candidate will be comfortable with light sales conversations, proficient in Microsoft Office and CRM systems, and eager to learn about insurance products. This full-time position offers growth potential within a supportive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent office is seeking a motivated receptionist to greet clients, manage calls, and coordinate appointments in Florida. The role emphasizes customer service, organization, and accurate record-keeping while supporting a busy agency team.

The ideal candidate will be comfortable with light sales conversations, proficient in Microsoft Office and CRM systems, and eager to learn about insurance products. This full-time position offers growth potential within a supportive environment.