Receptionist - State Farm Agent Team Member

Shannonsfinsurance; Saint Augustine (FL); On-site; USD 41,000 - 70,000; Full time

Benefits offered by this job

Benefit: Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Shannon Olson State Farm in St Augustine, FL is seeking a friendly Receptionist to join our team as a State Farm Agent Team Member. You will greet customers in person and by phone, manage appointments, and handle inquiries while supporting daily office operations.

This full-time role offers a performance-based bonus, competitive salary, opportunity for advancement, and paid time off. Previous receptionist or customer service experience and basic computer skills (MS Office, CRM) are preferred.

Qualifications

• Experience in receptionist or customer service required.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM software.

Responsibilities

• Greet customers in person and by phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Full Time in St Augustine - FL

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

Shannon Olson State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a State Farm Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $41,000.00 - $70,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in St Augustine - FL

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Shannon Olson State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a State Farm Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $41,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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